TERMS & CONDITIONS

ORDER CONFIRMATION/DEPOSIT

All orders that are placed require a 10% deposit 1 week prior to date of event. No dates or bookings are secure without a deposit. Deposits are non-refundable, if cancelled 72 hours prior to the event date.

 

Drop off & Go

All menu items are available to be in disposable platters and trays.

Delivery is additional depending on location.

Disposable cutlery and serve ware can be supplied with orders at an extra charge

For enquires and orders, please contact us:

 

Prop Hire

All bonds must be paid in full before receiving the product. All bonds will be held by 'Sammys Catering & Co' until safe return/pickup of products, in line with the hire agreement.  All products are to be returned in equivalent condition - In which all bonds will then be returned. The bond may be held for an additional and reasonable time to process any subsequent loses to the business, 1) Any damage to the product, 2) products being returned late 3) a product requiring an extension to the agreed return date. The Client must allow a 3 business day for process bond return. 

You must clean the products and return them in the same condition as hired.



 

Food Setup & Styling

Styling and set up fees are not included in the prices on the menu.

Styling/Setup cost: standard cost of $350. 

Orders over $1500 incur an additional charge due to added props and platters.

Setup Cost Includes: delivery and on-site setup, food styling, food props/risers, platters, florals (additional cost upon request – please enquire), disposable cutlery. Table and tablecloth are not included.

All props and serve ware used will need to be cleaned and returned by customer no later than three days after the event. Pickup of props incurs additional cost. Free local pickup.

 

BOND

Sammys Catering & Co reserves the right to charge a refundable bond for all platters and props used for event set ups. 

 

This will be refunded to the customer upon return of all dishes/platters/props/risers that are CLEAN & have NO BREAKAGES. Failure to comply with the above terms will result in a loss of bond. The client is aware that by agreeing to pay an order deposit, you are agreeing to these conditions.